Privacy Policy

Last Updated: [Insert Date]

At Kobalt Tools Sale (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information of professionals and tradespeople who use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kobalttoolssale.com or make purchases of our professional tools and equipment.

1. Information We Collect

We collect various types of information to provide and improve our services to professionals like you:

• Personal Identification Information: Name, email address, phone number, shipping/billing address, payment information when you purchase tools from categories like Power Tools, Outdoor Power Equipment, or Mechanic Tools.
• Transaction Information: Details about purchases of Manual Woodworking Tools, Measuring and Precision Tools, or other products, including payment method (Visa, MasterCard, JCB, PayPal).
• Technical Information: IP address, browser type, device information, and browsing behavior when searching for Automotive tools or Gardening Tools.
• Communications: Records of your interactions with our customer service team regarding Hardware or Home Security products.
• Preferences: Your interests in specific tool categories like Clamping Tools and Pliers or Stationary and Workshop Tools.

2. How We Use Your Information

We use the information we collect to serve professionals and tradespeople effectively:

• Process and fulfill orders for Power Tool Accessories or Manual Cutting Tools
• Provide customer support for questions about Striking Tools or Outdoor equipment
• Improve our website and product offerings in categories like Pneumatics and Compressors
• Send order confirmations and shipping notifications for Leaf Blower Accessories
• Detect and prevent fraud in transactions for high-value items like Automotive toolkits
• Comply with legal obligations related to international tool sales

3. Data Sharing and Disclosure

We may share your information in these limited circumstances:

• Payment Processors: To complete transactions for purchases of Gardening Tools or Outdoor Power Equipment using Visa, MasterCard, JCB, or PayPal.
• Shipping Providers: To deliver your orders of Hardware or Clothing and Safety equipment.
• Legal Requirements: When required by law for purchases that may involve regulated items like Home Security products.
• Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We implement robust security measures appropriate for professionals who trust us with their tool purchases:

• 256-bit SSL encryption for all transactions, whether for Power Tools or Measuring and Precision Tools
• Secure servers located in the United States with restricted access
• Regular security audits of our systems
• Payment information is processed securely and not stored on our servers

5. Your Rights and Choices

As a valued professional customer, you have rights regarding your personal information:

• Access: Request details of personal data we hold about your tool purchases
• Correction: Update your account information for faster reorders of frequently used items
• Deletion: Request deletion of personal data, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications while maintaining transaction emails
• Data Portability: Request a copy of your data in a machine-readable format

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience when shopping for professional tools:

• Essential Cookies: Necessary for basic functions like adding Mechanic Tools to your cart
• Performance Cookies: Help us improve the website for categories like Manual Woodworking Tools
• Functionality Cookies: Remember preferences for frequent buyers of Power Tool Accessories
• Advertising Cookies: Show relevant ads for products like Outdoor equipment (you may opt-out)

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve customers globally (excluding parts of Asia and remote regions), your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website and professional tools are not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy as our business evolves. The “Last Updated” date at the top indicates when changes were made. We encourage professionals to review this policy periodically.