Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is designed for tradespeople and DIY enthusiasts worldwide (excluding certain Asian countries and remote regions). By using our site, you confirm you are at least 18 years old or accessing with parental supervision.

1.2 Intellectual Property

All content on kobalttoolssale.com, including text, graphics, logos, and product designs, is the property of Kobalt Tools Sale and protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

2. Products and Services

2.1 Product Descriptions

We offer professional-grade tools including:

• Power Tools and Accessories
• Mechanic Tools
• Outdoor Power Equipment
• Stationary and Workshop Tools
• Measuring and Precision Tools
• Clothing and Safety Equipment
• And other professional tool categories

We strive for accurate product descriptions but cannot guarantee all specifications are error-free. Product images may vary slightly from actual items.

2.2 Professional-Grade Quality

Our tools are designed for professional use and serious DIY enthusiasts. Proper safety precautions should always be followed when using any tools purchased from our site.

3. Orders and Payments

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive an order confirmation email with tracking information once shipped.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details on our servers.

3.3 Pricing and Taxes

All prices are in USD. Customers are responsible for any customs duties, taxes, or import fees in their country.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: Via EMS for orders over $50 (15-25 business days)

Delivery times are estimates and may vary due to customs processing. We cannot ship to certain Asian countries or remote regions.

4.2 Delivery Issues

If your order is delayed or appears lost in transit, please contact us immediately at [email protected]. We’ll work with the carrier to resolve the issue.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided:

• Item is unused and in original condition
• Original packaging is intact with all materials
• Proof of purchase is provided

5.2 Non-Returnable Items

For safety reasons, we cannot accept returns for:

• Used Clothing and Safety equipment
• Manual Cutting Tools showing signs of use
• Installed Pneumatics and Compressors
• Power tools with removed safety seals

5.3 Return Process

1. Email [email protected] with your return request
2. We’ll provide a Return Merchandise Authorization (RMA) number
3. Package item securely in original packaging
4. Ship to our Denver facility using a trackable method

Return shipping costs are the customer’s responsibility unless the return is due to our error.

5.4 Refunds

Refunds are processed within 3-5 business days after we receive and inspect the return. Original shipping fees are non-refundable except for our errors. International customers cannot receive refunds for original shipping or import duties.

6. Customer Responsibilities

6.1 Accurate Information

Customers must provide accurate shipping and payment information. We are not responsible for delays or additional costs caused by incorrect information.

6.2 Proper Tool Use

Customers are responsible for:

• Using tools according to manufacturer instructions
• Following all safety precautions
• Using appropriate personal protective equipment

6.3 Compliance with Laws

Customers must comply with all local laws regarding tool ownership, use, and importation.

7. Liability Limitations

7.1 Product Liability

Kobalt Tools Sale is not liable for:

• Misuse or improper maintenance of tools
• Consequential damages from tool use
• Customs delays or import restrictions

7.2 Website Use

We are not liable for:

• Temporary website unavailability
• Technical issues beyond our control
• Unauthorized access to accounts due to weak passwords

8. Contact Information

For questions about these Terms or any order:

Email: [email protected]
Phone: [Insert Phone Number] (Monday-Friday, 8:00 AM to 5:00 PM MST)
Address: 2241 McKinley Avenue, Denver, CO 80265 USA

9. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.